The tech sector…and ongoing economic underperformance

The 13th annual TIN (“Technology Investment Network”) report was released a couple of days ago.  I’ve largely managed to ignore the previous twelve –  breathless hype and all –  but for some reason I got interested yesterday, and started digging around in the material that was accessible to the public (despite lots of taxpayer subsidies the full report is expensive) and then in some of the New Zealand economic data.   Perhaps it was the seeming disconnect between the rhetoric from the sector, and its public sector backers, and the reality of an economy that has had no productivity growth at all for five years, and where exports as a share of GDP have been falling (and are projected by The Treasury to keep on falling).

The centrepiece of the report is an analysis of “New Zealand’s top 200 technology companies” (by revenue) where, as far I can tell, “New Zealand’s” here means something about the base of the company being in New Zealand, whether it is owned here or not.  I’m not quite sure either what the definition of a “technology” company is, and it is worth remembering that almost every type of economic activity uses technology in ways that were inconceivable even 50 years ago.  Often new technologies are developed and adopted inside companies that wouldn’t think of themselves primarily as “technology companies”.   No one doubts the important pervasive role that technology plays, in New Zealand and in any moderately-advanced economy.   But the TIN Report appears to focus on a pretty broadly-defined group of companies in biotech, ICT, and (more than half) in “high-tech manufacturing”.

Here are the top 10 companies from the list

Date founded Total revenue ($m)
Datacom 1965 1157
Fisher & Paykel Appliances 1934 1146
Fisher & Paykel Healthcare 1934 894
Xero 2006 295
Gallagher Group ca. 1938 232
Orion Health 1993 199
Douglas Pharmceuticals 1967 190
Tait Communications 1969 175
NDA Group 1894 175
Temperzone 1956 175

Perhaps most immediately striking was the gap between the first three companies on the list and the rest of them.   But I also realised that I’d visited quite a few of these companies (the Reserve Bank’s business visits programme), in some cases a long time ago.  Tait was one of the good news stories we used to tell in the 1980s –  economic times were tough, and we had a selection of (sometimes rather desperate) anecdotes of economic transformation.  So I dug out –  as best I could –  the dates each of these firms was founded.    Of the top 10, as many (one each) had been founded in the 19th century as in the 21st century, and only one more had been founded in the last three decades of the 20th century, even as the New Zealand economy was being liberalised.      It isn’t exactly the image one has of really top-tier technology companies.  Sure IBM and Hewlett-Packard have been round for a while now, but Google, Facebook, and Amazon all date from the last 25 years  –  and they’ve managed to dominate world markets, not just been big in New Zealand.

Actually, a somewhat similar point even found its way into the TIN press release

Companies with over $20 million revenue grew at twice the rate of companies below NZ$20 million.  The 90 companies with revenues NZ$20 million and over grew at 8.4%, compared to just 3.8% revenue growth for the 110 companies with under $20 million in revenue.

Nominal GDP in New Zealand grew by 5.9 per cent in the year to June, and yet the second tier of New Zealand based technology companies could only manage sales growth of 3.8 per cent in the last year (and even that number is subject to a form of survivor bias –  some firms that did worse will have dropped out of the list).  I was, frankly, astonished at quite how weak the revenue growth seemed to have been.

The headline TIN were keen to highlight was that the annual worldwide sales of the TIN 200 companies had now passed $10 billion (just a bit more than Foodstuffs supermarkets).   $10 billion isn’t a trivial sum of course, but New Zealand GDP last year was $268 billion dollars (and gross sales are higher than GDP) –  so worldwide sales of these 200 companies were just under 4 per cent of New Zealand’s GDP.    They were also keen to highlight 43000 people employed around the world.  Again, not a small number but just over 2.5 million people are employed in New Zealand at present.    In many of these companies, overseas employment –  an important part of making the businesses successful –  is quite a large share of the total.  For many of the companies, data aren’t easily accessible, but from Fisher and Paykel Healthcare’s latest annual report I learned that of its 4100 employees, 1800 are overseas.

Writing of the $10 billion revenue number, the TIN Managing Director noted

It is not just a number but a marker that indicates that our technology exporters are well and truly entrenched as a critical part of New Zealand’s economic growth

Perhaps he isn’t aware that there has been no productivity growth for five years?

But what of “exports”?  We are told that these 200 firms have “more than NZ$7.3 billion sourced through exports”.   They carefully describe that in their headline as “the equivalent of 10 per cent of all New Zealand’s exports”, but some media rather loosely translated this into a story that these tech companies now account of 10 per cent of New Zealand’s exports.

Without access to the full report, it is difficult to know quite how they calculate the number.  But almost certainly, a lot of that $7.3 billion –  perhaps total overseas sales –  will in fact be counted as other countries’ exports.  Chinese-owned Fisher & Paykel Appliances, for examples, manufactures in Thailand, Mexico, China and Italy.    Fisher and Paykel Healthcare manufactures in Mexico, and presumably most of that production goes to the United States.   And if, say, Datacom has big operations in Australia, much of the value-added from that operation will accrue to Australian employees.

I don’t have a problem with any of that.  It is how successful international businesses work.  In most cases, the relevant intellectual property is probably being generated in New Zealand, and the value of that should be captured by those doing the work, and the owners of the relevant businesses (in many, perhaps most, cases, New Zealanders).

But how does all this fit with the overall economic performance story.  One of the public sector funders of the TIN report was quoted in a Newsroom story yesterday

Victoria Crone, chief executive of one of the sponsors of the report, Callaghan Innovation, said technology was a key for growth in New Zealand’s economy. “Every dollar invested in the tech sector creates three dollars of growth in the New Zealand economy. Doubling or tripling the contribution of dairy or tourism by simply expanding these sectors is simply not practical given their respective demands on land, water and infrastructure.

“By contrast all the tech sector needs to expand is more brains, more ideas and more capital to bring them to market.”

Which might all sounds fine, but how have those tech sectors actually been doing?  Getting too deeply into the line items of our export data isn’t really my thing but (for example) SNZ publish a summary breakdown of merchandise exports, with a category of “elaborately-transformed manufactures” (not all of which would typically be thought of as anything like “technology exports”).    Here is how elaborately-transformed manufactures on the one hand, and primary products on the other, have done as shares of total merchandise exports, going back to 2003  (just before the first TIN Report was published).

share of merch exports

And over that period, total merchandise exports have fallen from 21.4 per cent of GDP to 18.6 per cent of GDP.

What about services exports –  the weightless economy and all that?

Again, it is a challenge to break out the things that most people will think of as “technology exports”, so I’ve erred on the side of including more items rather than less.   There is greater detail for the last few years, but to go back further the data are less disaggregated.    From the annual services exports data I summed four categories

Services; Exports; Charges for the use of intellectual property nei
Services; Exports; Telecommunications, computer, and information services
Services; Exports; Other business services
Services; Exports; Personal, cultural, and recreational services

The latter because the largest component of it appears to be film and TV exports (Weta workshops, Peter Jackson etc).

These components of services exports are, as one would perhaps hope, a larger share of total services exports than was the case 15 or 20 years ago.    Unfortunately –  and unusually for advanced economies –  services exports in total have not been growing as a share of GDP.    This chart shows these four components of services exports as a share of GDP.

tech services exports

It looks quite sensitive to the exchange rate (as one might expect), but whatever the reason the share in the most recent year is still around where it was in 2000 or 2001.  Even with, for example, those amped-up film subsidies.

Still on the trail of (overall) success stories, I thought I’d check out the investment income account of the balance of payments.  New Zealand shareholders will still be better off –  as I noted earlier –  even if there aren’t exports directly from New Zealand if their offshore operations are generating profits.  Whether those profits are remitted to New Zealand or reinvested in the business abroad, it is a gain for New Zealanders (and captured in the Gross National Income numbers, although not in GDP –  the latter is about production in New Zealand).   The published data in the investment income account isn’t broken down by economic sector, but there is data on different types of income.    I focused on two columns

Primary Income; Inv. income; NZ inv. abroad; Direct inv.; Income on equity etc; Dividends and distributed branch profits
Primary Income; Inv. income; NZ inv. abroad; Direct inv.; Income on equity etc; Reinvested earnings

Unfortunately, the data are patchy to say the least so I can’t show a time series chart.  And bear in mind that these profits are from direct overseas investment by New Zealand firms in all economic sectors.    But here are the total returns under these two headings for the five years to 2000 and for the last five years, both expressed as a percentage of GDP (over those five year periods).

profits on NZ inv abroad

Remember that these are profits from firms in all sectors, but if there are big transformative tech sector profits they must be pretty well hidden.

When, many years ago now, I read Brian Easton’s economic history of New Zealand since World War Two, one of the things I noted then was the evidence Easton had gathered for how the composition of New Zealand’s exports had changed rapidly in the past.

Back in the 1960s, in the Official Yearbook Statistics New Zealand reported a high-level table of the composition of our exports.  The traditional products were these

Fruit and vegetables
Animal by-products

In 1962, these products made up 85 per cent of (estimated) total goods and services exports.  Just a decade later in 1972, those same products made up only 67 per cent of total goods and services exports.  Subsidies probably played a part –  counteracting the additional cost imposed by our own tariffs and import quotas.  Then again, film subsidies (or Rocket Lab subsidies) anyone?

In earlier decades, new technology  –  it was all technology that made it possible –  meant that dairy products went from being only for the domestic market to being our second largest exports in 30 years.

By contrast, the performance of today’s New Zealand based tech sector seems pretty distinctly underwhelming.  I’m sure there are plenty of good firms, and plenty of able people trying to build them –  New Zealand isn’t short of able people, or of a regulatory environment that makes it easy to start new businesses –  but in aggregate the results should really be seen as rather disappointing.  Vic Crone talks of how, in her view, “all the tech sector needs is more brains, more ideas, and more capital to bring them to market”.    New Zealand has never had a problem with any of those three.  It looks rather more as though the opportunities just aren’t here – in a location so remote –  to any great extent, and the challenges of remoteness are just compounded by a real exchange rate that has got persistently out of line with the deteriorating relative competitiveness of the New Zealand economy.

The taxpayer –  through Callaghan and NZTE – has been helping pay for this report, and the associated puff pieces made available to the public.  One can only hope that a new government (of whatever stripe) might start by asking some hard questions, of those agencies and of MBIE and Treasury, that look behind the hype.  I’m not optimistic –  all sides seem to have a stronger interest in believing the spin than in confronting the real and persistent underperformance.  Then again, the good thing about being a pessimist is that just occasionally one can be pleasantly surprised.



16 thoughts on “The tech sector…and ongoing economic underperformance

  1. Michael I would argue that there are regulatory restraints on our cities which provides significant headwinds for the tech industry (however that is defined). These relate to New Zealand’s very poor urban land use policies and culture. Housing affordability and congestion are significant problems -if the teaching profession is having difficulty attracting trained teachers to Auckland -surely the same problem is in the private sector?

    I have a written a report on whether we can be optimistic or pessimistic about our cities. You might be interested Michael. I would be interested on your opinion regarding what side you favour more?
    View at


    • Just quickly on the teachers point, one big factor there is that teachers are on a national pay scale. If I had a child who wanted to be a teacher I’d encourage them to think about Timaru or Palmerston North – same job, same pay, much……. cheaper housing.

      Most potential employers aren’t constrained in quite that way.

      Liked by 1 person

      • Yes teachers have choices about where they want to teach. Students in Auckland mostly do not.

        Can a city be successful if it lacks good teachers? What if the lack of good teachers coming to our cities, Auckland in particular, is just the tip of the problem?


      • I guess my only point is that the teacher problem could be fixed relatively easily – given the insanity of the land use laws – thru relatively unradical reforms to teacher pay (eg a 20% loading for teachers in schools in Akld).


    • Brendon: I share your interest in cities and what appears to be an accelerating lemming like migration of young people from farms, villages and small towns into the worlds big cities. I suspect the cause is related to modern internet access and the Dick Whittington (c. 1354–1423) and ‘the streets of London paved in gold’ concept. Or you can consider the economics of agglomeration and some rather interesting mathematics (Geoffrey West’s ‘Scale’).
      However in NZ this means Auckland. It only takes minutes to drive through Dunedin, Hamiton, Christchurch so are too small to be included in your urbanisation project.
      If NZ’s technological future depends on Auckland we are doomed – even if the transport and accommodation issues were solved overnight Auckland would remain minor compared to say Melbourne or Glasgow or Lille or Prague and so on for another thousand cities. Fortunately I can see very little correlation between successful new technology and cities. A few examples: the English dominate F1 motor racing but their companies are not in London, I had some dealing with a software house exporting software (mainly to Australia) it was in Kumeu not Auckland CBD, the jetboat, the exporters of high tech yachting equipment to various America’s cup teams was from Warkworth not a central Auckland marina.
      If you are looking to create a successful technical business needing hands-on input from top University scientists and exploiting NZ natural resources you would set up in Lincoln or Dunedin just as technical businesses in the UK have set up in villages around Cambridge.

      I enjoy living in Auckland but it is a centre for PR such as this 13th TIN report not actually a place to convert technical creativity into profitable enterprises

      Liked by 1 person

      • Having just spent a lot of time in Japan’s underground subway train system, no wonder the Japanese are trim and skinny. I have not run so much in my entire life trying to catch up with trains that have merely minutes in between getting off and getting on again and bi directional and those train stations can be from level 1 to level 4. The colour coding and the different vendors add to the confusion of people running up and down escalators and travelators with passing lanes with signs everywhere telling people to queue left to allow a express passing lane. On my final day through Henada airport to Auckland, I took a bus instead of the horrendous subway train system. It would have taken longer to get from my hotel to the Henada airport through the subway train system with my baggage with a higher chance of getting lost in between stations. That’s why roads are still very much a necessity. When those train doors close they are certainly not very forgiving. I took quite a jolt when one of those doors whacked me on the shoulder as I hurried in to try and catch a train.


  2. Reblogged this on The Inquiring Mind and commented:
    Michael Reddell has an extremely interesting post on the NZ technology sector. Well worth reading. It raises a number of highly valid points. I hope to return to a consideration of some of these in due course. Meanwhile Michael’s post provides food for thought and an extremely useful context.

    Liked by 1 person

  3. About 3 years ago I read an article about privately run pseudo-silicon commune who run pressure cooker groups in San-Francisco. They buy or own or rent a run-down 3 story commercial building set up a whole lot of desks and chairs and a tonne of broadband internet access. They7 invite young people from all around to come and join in a collaborative camp or commune of young tech-heads developing apps for cell-phones or tablets. They could stay and use the premises for a month and see if they could develop that killer-app. If they hadn’t made any progress in that month and their ideas weren’t working out they lost their desk and access to the boiler-room competitive environment. Quite a few success stories apparently. The promoters would assist with commercialising the results

    Now the question is this – does anyone know of anyone doing such a scheme, or offering such, or someone who has been into it

    If it isn’t happening in New Zealand then forget it

    PS: I don’t believe the $10 billion IT export story

    Liked by 1 person

      • Here’s a video of Techshops in San Francisco – plenty of recent videos
        Can do it solo – but bot in New Zealand and will be too late


  4. If NZ can’t build a decent tech sector we have a problem. Agriculture is going to come under increasing pressure from synthetic protein and emission issues.
    NZ should be able to build a huge number of apps to feed the world demand for services.
    Why cant we produce the next Angry Birds app etc?
    Such tech development is not location specific and should not suffer from the tyranny of distance.


  5. My experience in the aerospace section in New Zealand has lead me to make the following observations about its poor performance:

    Local customers tend to make really poor customers, often making purchase decisions before actually planning what they are actually going do and tend to be purely cost focused with little to no consideration of function. So tends to result in the products produced for them,being low added value. This probably the biggest problem as the other problems would likely self correct if there was a demand for improved performance.

    Company culture tends to be anti-intellectual even amongst many of the intellectuals, unwilling to consider numerous world views & very short sighted. Often with a work harder than smarter approach due to being so overworked.

    There is very little cross pollination between the sectors (military, airline & general aviation) & amongst the regions. This is in part due to there being few projects of size requiring cooperation & limited personnel movement (moving company requires moving region).

    Management culture focused on low up front cost rather than total & operating cost resulting in limited competitiveness.

    Little investment in their personnel, often importing people to fill skill gaps but as the typically company size here is small they often struggle with widening their skill sets and not having the support systems found in larger overseas companies.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s