One final post on PSC/MPP

The topic may not be of much interest to core or regular readers of this blog, but this is about seeing an issue through to the end.

My post on Saturday highlighted how the Public Service Commission seems to keep just making stuff up in defence of (a) themselves, and (b) the Commissioner’s protege, Mr Leauanae formerly of the Ministry for Pacific Peoples and now CE of the Ministry for Culture and Heritage. They tell it the way it isn’t or wasn’t, but perhaps the way they would prefer it to have been. It is simply dishonest, and discredits the institution (and the government that is responsible for the Commission). Leauanae did not pay back money for months after he had inappropriately received benefits, and never took any pro-active steps, and PSC’s report did not criticise Leauanae for having recused himself from involvement in planning for his farewell, let alone call it out “clearly and strongly, and [..] on the public record”.

But yesterday I had another OIA response from PSC. I’d asked about all and any contact (written or otherwise) with ministers or their offices about the MPP/Leauanae affair. And it prompted me to stand back a little.

First, in case you were wondering about advice to ministers, this is the full response on that point.

In other words, over the eight months from start to finish of this investigation and review, into what was revealed to be grossly inappropriate spending in a public service department, including considerable personal benefit for a senior public servant, PSC never once provided anything in writing to the Minister for the Public Service (when the process started that was still Hipkins), or to any of the portfolio ministers of the departments Leauanae had been (MPP) or was (MCH) chief executive of. Had some journalists asked the Minister for the Public Service in, say, early January about this issue/investigation, we are to suppose he would not even have been aware of the matter. Doesn’t seem very much in line with “no surprises”.

There was also the question of when PSC was first aware. I’ve already noted how odd it was – or would be if PSC had been doing its job, and some culture of excess and entitlement had not apparently taken hold in parts of the public service – that PSC itself seemed not to know about any of this until (mid December) two months after the events and spending in question (last October). According to the PSC report released in August, things got underway this way.

Perhaps. But this latest release contains quite a bit of material from 21 December, starting with an email from a person whose entire email address is blacked out to four people with parliament.govt.nz email addresses (almost certainly people in one or more ministerial office, including that of the Minister for Pacific Peoples), but including Christina Connolly, the private secretary in the office of the Minister for the Public Service. Here is the relevant page from the release (there is a whole other paragraph withheld from that final email). Connolly sends it on to one of the PSC Deputy Commissioners, one responsible for communications and public affairs.

Mr Sio, then Minister for Pacific Peoples, is on record – his ministerial diary – as having attended and spoken at this lavish farewell, but it is apparently only two months later, confronted with the actual numbers (of the expenditure), that his staff appear to think there might perhaps be a bit of an issue. And there is no sign at this point that the PSC secondee in the Minister for the Public Service’s office is even aware there is an issue. It wasn’t perhaps an ideal day for some of this to come to light, as it was the day PSC had announced the appointment of a new head of MPP.

Anyway, whatever PSC knew by then, they first seemed to think that some public statement might be in order. Because there are several emails about a proposed “Statement from Public Service Commissioner Peter Hughes” in which it was intended to indicate that the spending had come to his attention and “I have decided to look into this matter to understand the extent to which that guidance was adhered to”. This work was to be completed by February 2023 (ie in fairly short order, given that this was being discussed on 21 December). For whatever reason, that statement was never issued and the wider public wasn’t aware there even was an issue until the final report finally came out in August,

The next document is from 7 June: an email from the PSC Deputy Commissioner to the secondee in the Minister’s office, advising that PSC is envisaging releasing their final report the following week (and providing a bullet point summary of what was known to them then).

We don’t know why this investigation took months longer than PSC had initially envisaged. But we’ve known for a while that up to this point (early June) PSC knew nothing at all about the inappropriate spending (by MPP) on Leauanae’s family members’ travel to his welcome ceremony at MCH. Something of that must have come to light in the days after 7 June, and the enquiry is then reopened and is only finally published in August (Leauanae – who simply has to have known all along that this was inappropriate spending for personal benefit – having very belatedly paid that money back by then). There is no way it would not have come to light earlier if either MPP or Leauanae himself had been at all proactive, and inclined to bend over backwards to think about anything that might have been raising questions re these events in October last year.

The final document in the bundle is an email from 4 August, shortly before the report is finally released, to the secondee in the office of the Minister for the Public Service asking her to pass the final material along to the offices of Edmonds (now Minister for Pacific Peoples) and Sepuloni (primarily responsible for MCH). But just as one ministerial services staffer to others. Nothing at all from the Commissioner to these ministers.

No one emerges well from this affair:

Not the Public Service Commission (or Commissioner) as regards the original matter and investigation itself. How did a department they oversee come to exemplify such a culture of excess in the first place? How did the (bloated) Commission have no idea of the lavish farewell and gifts for two months after the event, apparently reliant entirely on a member of the public’s OIA which – after it had gone out – finally ended up on their desks. Why did the initial inquiry take six months, not the two initially envisaged, and why did they not ask sufficient questions that would have led them to the MCH-welcome travel expenditure until they had almost all wrapped up and were ready to publish. How did the Commissioner in his press release go beyond the facts and actively mislead the public about Mr Leauanae’s part in all this, particularly the speed (or otherwise, more to the point) with which the money was repaid?

Not the Ministry for Pacific Peoples which arranged the lavish event in the first place, in clear breach of public sector standards (the written ones, but who knows if they were the lived ones), and then must have been not overly cooperative and proactive in the PSC inquiry, or otherwise it would not have taken until June before PSC finally became aware of the spending on Leauanae’s family travel. Shouldn’t PSC have asked early on, and MPP proferred it early on even if PSC didn’t ask, about all expenditure on or for Mr Leauanae and/or his family in (say) the preceding six months. You cast the net wide to be sure of capturing everything relevant. Unless you don’t care greatly, want to protect your former boss, and just want to do the bare minimum.

Not the several relevant ministers of the Crown. As noted already, Mr Sio, the Minister for Pacific Peoples, had attended and spoken at the farewell. There is no evidence he raised concerns with either MPP or PSC. What sense of public expenditure restraint and appropriate spending on a public servant changing jobs did he have? Any at all? And there is no sign, at any point early or late, of any serious expressions of concern from Hipkins (then Minister for the Public Service) or Edmonds or Sepuloni, or Andrew Little (currently Minister for the Public Service).

Not Mr Leauanae, whose lists of faults and failings, revealing someone simply unfit to be a government department CEO, is long. In earlier posts, I’d noted that he could and should have ensured reimbursements to MPP within days of the event taking place, and should have immediately recognised how inappropriate his receipt of those benefits was. There is no evidence that he ever had that moment of recognition. A point that hadn’t occurred to me until I wrote my post on Saturday was that a slack but honourable CE (one whose subordinates – appointed by him- had badly stuffed up with this lavish and inappropriate expenditure) would have been on the phone to Peter Hughes the very next day, deeply embarrassed and apologetic, suggesting that an PSC investigation was probably warranted, pledging cooperation, and indicating that he had already taken steps to return the money and benefit he himself had inappropriately received. He did nothing of the sort, and the case against him is only strengthened by his failure even in March, when he returned the gifts and money he’d received at the farewell, to have drawn PSC’s attention to the spending on his family travel, or to have taken immediate steps even then (very belatedly) to have returned that money promptly. That he is still a government CE is a disgraceful reflection on the management of the public sector by Hughes and by the various relevant ministers.

And then finally, not the Public Service Commission (and the Commissioner) who have simply not been straight with the public even when their initial defence of their protege has been revealed to be threadbare. The lack of straightforward integrity is staggering.

PSC not walking the talk

A quick Google of “Public Service Commission values” brings up a list that includes this item among the list of things PSC say “are how New Zealand expects public servants to behave”

If walking that sort of talk meant anything you might suppose it would mean that when the Public Service Commissioner himself issued a press release it would be clear and straightforward, free of any intent or effect of misleading the press and public. And that if, perchance, the Commissioner once fell short of the high standard he himself had laid out then contrition and correction – with a dose of humility thrown in -would follow quickly.

Instead, we are dealing with Peter Hughes and the Hughes-led PSC.

Two months ago Peter Hughes released a report into the excessive and inappropriate spending by the Ministry for Pacific Peoples on the farewell to its outgoing chief executive as he moved down the road to head a bigger government department (MCH). The spending was lavish and inappropriate, something the report rightly (if belatedly) called out. But the second element of it all was the lavish taxpayer-funded gifts given to the outgoing CE, Mr Leauanae, and the spending by MPP of taxpayer money on travel for members of his family for his welcome to MCH. With the report there was a covering press release (the report document itself is linked to in the press release). In the press release in particular Hughes went out of his way to play down Leauanae’s culpability, with this culminating line

I thank Mr Leauanae for putting the matter right at the first opportunity

Except that Mr Leauanae did nothing of the sort. There had been no dates at all in the press release and none of the relevant ones were in the 11 page report either. Casual readers might reasonably have supposed it had all been sorted out within days, not months later.

But OIA requests finally got confirmation from PSC (and MPP) that despite this inappropriate spending having occurred in October last year, the money was not returned until March (in respect of the gifts) and July (in respect of the travel). And not from any belated sense of compunction on Mr Leauanae’s part. I wrote about this in a post a few weeks ago.

Which is by way of prelude to Andrea Vance’s article on the issue in The Post this morning. She had drawn on the OIAs and my post and had asked PSC some follow up questions, including asking why the Commissioner had said that the money had been paid back at the first opportunity when the documents – from PSC itself – had clearly shown otherwise. Vance was kind enough to share the statement from PSC with me. These are the relevant paragraphs

There are multiple problems with this.

Any public servant – notably any very senior public servant – would have known immediately that it was not appropriate to receive lavish farewell gifts (no matter what the mix of private and taxpayer funding) and even more so to have received public money from his previous employer to pay for travel for family for his welcome into a new role down the road. (He should also immediately have recognised that the lavish farewell itself was in breach of all public service standards and have immediately alerted Hughes to the mistake by his underlings (on his watch)). On timing from my previous post.

The PSC statements seem to rely entirely on the point that it was not until the day or two before the money was paid back that he knew exactly how much each item had cost. He hadn’t asked, not even once, in all the previous months. It simply wasn’t sorted out “at the first opportunity”

And while Leauanae did eventually put out an apologetic statement, it was only the day after the Commissioner’s statement, when the issue started to get some media coverage. And we know there is no written apology to PSC or MPP because my OIAs covered all communications with Leauanae on these matters, and none of them included either an apology from him (or any reprimand by the senior PSC officials dealing with the matter – and PSC did not say there were any documents they were withholding on the grounds of, say, personal privacy).

But then notice that middle paragraph of the PSC statement, which followed a comment that Leauanae had not been involved in decisions at MPP about the scope, nature and expense of the farewell

The Commissioner found in his review that Mr Leauanae’s decision to recuse himself was an error in judgement. As chief executive at the time he was responsible, overall, for agency expenditure and ultimately for the spending decisions of his organisation. That has been called out clearly and strongly, and is on the public record.

which sounds fair enough I guess. Or would if it were true. When Vance sent me this statement yesterday I went back and checked the report. From Vance’s article

There is simply no statement along those lines in the report or the press release. Did Hughes and his comms guy really suppose no one would check? Or did they just not care?

Not only are the specific words not there, but neither is anything along those lines. Read the documents yourself if you doubt me (I had to twice, because I couldn’t quite believe we were just being lied to). The press release will take you 2 minutes, and the report not that much longer. The report simply notes that even if he formally or informally recused himself, Leauanae was still chief executive and was responsible (which is not in dispute, but is very different from what the PSC statement yesterday said).

There are a lot of other points that could be repeated from my previous post, including about how PSC’s oversight of the public service was so lax that it was months after the event before they knew (or claim to have known) about any of this lavish spending, despite two of their staff being there, another CE being a speaker, and the relevant government minister also having been a speaker. But you can read the previous post for that.

I’m just going to end where this post started. Hughes and the PSC proclaim the importance of the value of trustworthiness, integrity etc. Little or nothing of that has been on display around the public side of this investigation into serious misjudgements (and, it appears, weak management and/or a sense of entitlement) by someone (Leauanae) who appears to be a Hughes protege. Never less so that in the follow up statement to Andrea Vance yesterday.

On the evidence of this affair, PSC appears to serve PSC’s interests and those of its chosen. That is, of course, the tendency that economic analysis would tend to predict. But it is a very long way from the guff that Hughes likes to spout about the public interest and public trust.

“He immediately repaid the money spent…putting the matter right at the first opportunity”

Or not

The words in the title to this post were uttered by (outgoing) Public Service Commissioner Peter Hughes in a press release issued a month ago today.

You might recall the story:

  • the outgoing head of the Ministry of Pacific People’s (MPP) Mr Leauanae was given a lavish farewell (costing taxpayers $40000) before he moved down the road to run another second-tier government department (the Ministry of Culture and Heritage (MCH)), where he was given another fairly OTT official welcome,
  • instead of being given a card and a couple of book vouchers (say), Mr Leauanae was given lavish personal gifts, $7500 of which was paid for by taxpayers (via MPP), this at a function where the then Minister of Pacific Peoples was an attendee (and apparently a speaker)
  • for his welcome at MCH, attended by several Cabinet minister, his former ministry (MPP) spent $4100 on travel costs for Mr Leauanae’s family and personal guests.

I wrote a couple of posts about it here and here, and then lodged some OIA requests.

The PSC could be read as a fairly stern rebuke in some ways. It included lines that MPP’s expenditure had not been “moderate and conservative”, and had not complied with either MPP’s own policies or PSC’s “model standards” for chief executives. He added that “taken together, the Ministry of Pacific People’s expenditure on the farewell and the welcome were an inappropriate use of public money”.

And yet the principal culprit, Mr Leauanae, seemed to pay no price at all (nor is there anything suggesting his underlings at MPP did). He was the culprit in two senses: first, he was the chief executive of MPP and so personally responsible for its policies, key people, institutional culture, and so on. It happened on his watch in an agency which, while bloated, is still small in absolute terms (about 130 staff), and, second, he knowingly received the gifts and the travel.

But Hughes is keen to emphasise that it was all paid back and to suggest it was done pronto. These are the quotes from his press statement:

“On being made aware of the money spent on gifts he immediately repaid the $7,500 and returned all the gifts.”

“He has since reimbursed MPP $4,115.38 for travel costs associated with all family members and guests.”

“When he became aware of the matter, he immediately repaid the money spent on gifts in full and returned all cultural gifts to MPP. He also repaid the money spent on travel for his family and a guest who did not have a formal role in the welcome. That is appropriate and I thank Mr Leauanae for putting the matter right at the first opportunity.”

If you read those quotes carefully you will see an implied difference in timing as to when the two amounts were returned, but the press release ends on that note “I thank Mr Leauanae for putting the matter right at the first opportunity”.

But he didn’t. And the evidence, from PSC’s OIA response, leaves no room for doubt on the matter.

The farewell from MPP was on 14 October last year and the welcome to MCH was the following Monday, 17 October.

So let’s suppose that not knowing anything about taxpayer-funded expensive gifts in advance, Leauanae is embarrassed to receive them on the 14th. Not wanting to embarrass people on the spot, he reluctantly takes them, but vows to quietly return then straight away. Perhaps his family members never told him they’d got free tickets to welcome (doesn’t seem very likely, but just grant the possibility for the moment) and he only finds out on the Monday morning of the welcome, and again resolves to put things right straight away.

When then would you consider the latest that reimbursement could have been made and the Peter Hughes description (“put the matter right at the first opportunity”) would still have been valid. For me, I can’t see how anything later than the close of business on the Monday (14 October) could be described that way. Perhaps you are more generous than I am and allow a few more days leeway.

What actually happened was nothing of the sort. Instead Mr Leauanae took the expensive gifts, took the travel for family and friends, and got on with his new, somewhat bigger, government chief executive role.

And PSC (and ministers) did nothing. As the PSC report tells it, it wasn’t until 19 December (more than two months later) that PSC decided to have a look at things, and then only because there had been an OIA request to MPP about the expense of the farewell, and MPP have copied their response to the OIA to PSC. This in itself is all quite extraordinary, and suggestive of a PSC that simply wasn’t doing a decent job itself. We are told that Hughes himself was not at the farewell but some of his staff were. We know the Minister of Pacific Peoples was, and material MPP has provided suggest one other public sector CE probably spoke at the event (it would be quite normal for a bunch of senior public servants to be at such a CE farewell, even if he was only moving down the road). And either no one expressed any concern about (a) the lavish event, or (b) the gifts or PSC knew and didn’t care, at least until the issue looked as though it might go public via the OIA.

Christmas intervened and the PSC investigation didn’t get started until mid-January when they wrote to the acting CE of MPP.

To drag the story out, by this point three months on from the events, Mr Leauanae had taken no steps at all to return gifts or reimburse the money. The final Hughes report notes, of the travel expenditure, “He [Leauanae] advised it was always his intention to pay for his family and personal guest’s travel costs”, but not only had he not done so, he seemed to have later untroubled by any qualms of conscience. He’d done nothing to reimburse the cost of that travel.

The inquiry into the MPP farewell took PSC a while, but eventually the investigation led to Mr Leauanae returning the gifts and repaid the amount of taxpayers’ money that had been spent on them ($7500). The documents PSC released to me show that the money was repaid on 3 March and the gifts were returned on 7 March. That was six weeks or so after the investigation got underway, almost five months after the event. Only Peter Hughes could consider that to be “at the first opportunity”.

I had asked PSC to justify the “at the first opportunity” statement – not then knowing the dates. They simply refused to answer, claiming that the justification is in the report, which it isn’t (including because the report does not use the phrase, which appears only in the Hughes press release).

But there is still the travel for the MCH welcome to consider. Having been caught out and presumably rather strongly “encouraged” to return the gifts and reimburse the cost, you might have thought that an honourable man – the sort of person we might want to entrust the running of a government department – would have said “oh, and by the way, MPP actully paid for some family travel for my MCH welcome. I guess I shouldn’t have taken that either, and I’ll reimburse that cost today too”.

An honourable person might have done that. Leauanae didn’t.

In fact, at this point PSC was not even aware that taxpayers’ money had been used to pay for the family travel to the MCH welcome. The whole MPP inquiry seems to have been wrapped up – although strangely not released to the public as they had told MPP in January they intended to do – when on 19 June (months later) Hughes decided to expand the scope of the review to examine both MPP and MCH expenditure on the welcome. A copy of the Hughes letter to Leauanae (as head of MCH) is on the PSC website.

But not even that seems to have prompted Mr Leauanae to think “gee, I really should have got on and reimbursed that family travel we never should have accepted. I’ll put the payment through now”.

Because it was not for another month, on 24 July, that Leauanae finally reimbursed MPP for that travel.

And Hughes wants us to believe that it had all been sorted out and reimbursed at the first opportunity. In fact his underling (who signed the OIA response) repeats what is obviously false, re the farewell spending, that “upon being made aware of the expenditure, the outgoing Secretary returned all the gifts and reimbursed the Ministry”.

He just didn’t. Here is PSC’s own little table from the OIA response.

I’d also requested from PSC copies of any contacts with Mr Leauanae seeking these reimbursements. I half imagined something pretty stern and reproachful. It was after all wildly inappropriate for this money to have been spent on him and his family, and he was still (and is) a serving public sector CEO, in a public sector whose Commissioner is fond of emphasising not a culture of entitlement or of what one can get away with but the “spirit of service”.

I suppose it is just possible their response is to some clever reinterpretation of my request to enable them to hide stuff. But PSC did not tell me that they were withholding anything, so we must take them at their word that these were all the communications.

There is this text from Leauanae to Heather Baggott (a deputy SSC Commissioner, who as it happens had been acting CE at MCH when the expensive welcome was being put together)

So they’d had a really good chat. Months on. And Baggott’s response is also provided

And that’s it apparently for the farewell spending. No reproach, no reprimand, just a good chat among the chaps, all cleared up and no harm no foul.

For the family travel expenditure it is even worse. There is apparently nothing in writing at all from PSC. There is simply this one liner from Leauanae to an Assistant Commissioner at PSC.

Notice his very careful wording. He reimbursed MPP as soon as they told him the dollar amount that had been spent. But that doesn’t even come close to matching the Peter Hughes description “I thank Mr Leauanae for putting the matter right at the first opportunity”. No, it was months later, in two stages, with no evidence of anything proactive from Leauanae himself.

In a country with high standards of integrity (let alone frugality) in its government and public service the whole thing should be just astonishing and almost unimaginable. We no longer have that in New Zealand. Even so, what was known when the story first broke still prompted considerable public and political blowback. Who has $40000 farewells, and expensive welcomes, especially when it is just a public servant transferring from one agency to another? Who takes lavish personal gifts and unauthorised family travel, even if later they reimburse the money?

But there are plenty of other questions. How did the lead public sector agency (PSC) – responsible for public sector standards and especially the conduct and performance of CEs – allow all this to happen, and how was it that it didn’t even launch an investigation for more than two months after the events? How is it that there appears to have no black mark against Leauanae’s professional standing, and he still holds a CE job, despite behaviour that in junior staffer would probably have been met with dismissal? Where is the government in all this? Ministers were at both events, and are now well aware of the PSC report. Is this really acceptable behaviour from a government department CE in this day and age – or are both frugality and basic ethical standards just tossed out the window?

And why did Peter Hughes simply lie to and actively mislead the public? Reread the post if you think those words are too strong. The farewell expenditure/gifts were not returned/reimbursed “immediately Leauanae became aware of the matter” but months later, weeks after even the inquiry started, and the MCH welcome spending wasn’t reimbursed for several more months later. None of it was done ‘at the first opportunity’ as if there had just been some unfortunate and very brief, almost pardonable, misunderstanding. None of that is revealed in the report Hughes had had carefully constructed or in his press release. Nothing, it seems, must be allowed to damage the image of one of his CEs.

It is simply dishonest and disgraceful. Responsibility for the PSC Commissioner rests with the Minister (Little) and the Prime Minister (Hipkins, who was himself minister until January).

I’ve never had anything to do directly with Hughes. My closest encounter was in 2019. I’d made a mistake in a post here about outgoing Treasury Secretary Gabs Makhlouf, stating that Hughes had been responsible for his reappointment. I was quite surprised to get a phone call that evening from SSC’s comms guy stating that “Peter has asked me to ensure that you are aware that that reappointment was made by [his predecessor] Iain Rennie” (and I of course corrected the post).

But the Leauanae affair and what should really be called the Hughes affair – actively misrepresenting things in a public statement – appear to be all on Hughes himself.